How Can I Find My Account Number?

Everyone with a Heritage Makers account has an account number. You can find your account number in a couple different places online after you log in.

 

First, log into your HM account

Click on the green link to “my account”

account_number_1-1.JPG

 

Once you click on “my account,” this is the next page that will load. Your account id is in the grayed out box above your name.

 account_number_1.JPG

 

One other place you can find your account number is at the very bottom of any HM webpage, on the copyright line after the “u:”

 

 account_number_2.JPG

What if I can’t log into my account?

If you do not know how to log into your account, you can do one of two things:

  1. Contact Customer Support and an agent can locate your account number using other account information such as name or email.
  2. Contact your Personal Publishing Consultant
 
Click here to view a helpful tutorial on what to do if you forgot your password.
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1 Comments

  • 0
    Avatar
    Mary Baldwin

    My name is Mary Baldwin....my account number is.....679605....I am unable to

    log in to my account.....I stopped in the middle of a project to sign up for the

    premier account....after I paid with my credit card...I went back to continue working

    and I could not find my work....it is as though everything is erased...I had all evening

    to work on it....and I cannot get help from anyone at this hour....this has upset me

    and there is no one to call.  

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